Internet Service Manager

Internet_Service_Manager_nullified_.zip

Name: Internet_Service_Manager_nullified_
Size: 132 KB
Type: Compressed (zipped) Folder
Date modified: 8/19/2008 8:25 PM
Date created: 11/15/2002 1:57 AM
Date accessed: 11/15/2002 1:57 AM

Futher_Customisation.txt

Internet Service Manager can be customised beyond what is explained in the installation instructions. Below are some pointers to get you on the right track with customising ISM.

#############################################################
1) Adding filemanager icons.
-------------------------------------------------------------
Adding icons for filetypes in the filemanager can be done as followed.
- Create the image that you wish to use for the filetype.
- Name it filetype.gif.
- Place it in the images/icons dir
- Thats all there is to it.

#############################################################
2) Online/offline images...
-------------------------------------------------------------
Anywhere on your site, or the net for that matter, you can place offline/online images for the chat system.
To do this you will need to place the following code..
<img src="http://www.drizware.com/pathtoclientsdir/chat_status.php"> this will display the standard offline image if there are no admins available for chat or the standard online image if there are. The default images are found at images/offline.gif and images/online.gif, you can edit these freely.
You can also add different images, maybe for different pages of your site, the default setup of the system has one extra set of images setup they are called images/offline_client_area.gif and images/online_client_area.gif, offline/online images respectively. To use this set instead of the default ones insert the code..
<img src="http://www.drizware.com/pathtoclientsdir/chat_status.php?_client_area">
You will see that you just add the name of the image (apart from the offline/online bit) after the filename and a question mark. ISM supports as many sets of these images as you wish to have.

#############################################################
3) Adding your logo to the admin section.
-------------------------------------------------------------
You can add your companies logo to the admin area by replacing the file admin/admin_logo.gif with your company logo. This file can be of any dimensions, the script doesnt care :)

#############################################################
4) Changing the colours, font and even login type of the admin section
-------------------------------------------------------------
While you cannot modify the layout of the admin section you can use your company colours if you like. Some of the text will display black, and is not changable away from black although alot of the text can be changed in colour.
To make these changes open up conf.php in notepad, or another editor of your choice and find the block that looks like this... (it will start at line 35 if the file has not been modified)

//admin variables...
$admin_color="#006699"; //hex code for the colour of all the bars in the admin area..
$admin_color_2="#efefef"; //hex code of the secondary colour for admin!
$admin_logo="admin_logo.gif"; //url location of the logo you wish to use in the admin pages.
$admin_font="verdana,arial"; //font to use in the admin pages.
$admin_font_color="black";
$admin_font_color_2="white";
$admin_auth_type="ht"; //admin login type, choose between ht, se (sessions), co (cookies)
$image_url=$main_url."/images";
$image_dir=$main_dir."/software/images";
$admin_news_page="";
$admin_update_check=""; //dont change this, unless you dont want to be notified of future updates to the software.
$thisversion=1; //dont change this!

The variables are explained below..you can edit all of them although it is advisable that you do not edit some of them as it will cause the system to act "funny".

admin_color: This is the primary colour of the admin, by default it is a navy blue.
admin_color_2: secondary admin colour, by default grey.
admin_logo: If you want to use a version of your company logo already on your server, enter the full URL of it here. This is alternative to replacing the logo as outlined in number 3.
admin_font: The font to be used throughout the admin.
admin_font_color: The main font colour, this is not changable for most pages.
admin_font_color_2: The colour of the font to appear ontop of bars that are in admin_color.
admin_auth_type: This is commented next to the variable, you can select a login type that suits you.
image_url: Generally no need to edit this, its just the url to the images.
image_dir: As with image_url, only this is the directory path to the url above.
admin_news_page: This controls what is displayed on the right hand side of the admin main page, by default the ISM news page although you can enter the url of any page. The raw output of this page is simply printed on the right hand side, you can use this for company news, etc.
admin_update_check: Dont change this or the software will not check for updates, and depending on the setup of your server, may display errors.
thisversion: The version of ISM currently installed, DONT CHANGE THIS!

Installation - HowTo.txt

Below are instructions for installing Internet Service Manager on your server.

1. Create a database named something appropriate, ie ism
2. Dump the contents of mysql_dump.txt into this database.
3. Upload all of the files in the software dir, apart from this file, the further_customisation.txt file and mysql_dump.txt to a directory on your webserver. If the directory uploads is not created create it, it is in the main directory.
4. Open the file edit_this.php you will need to edit the first two variables with the directory and url of the folder that you have uploaded all of the files to. You will also need to edit the mysql connection parameters.
5. Go to the url http://www.drizware.com/installdir/admin and login with the username admin password admin.
6. Scroll to the bottom of the left menu and click "Admins", select the blank entry from the dropdown menu and then enter the details for the master admin.
8. We advice that you follow the steps below, they are not neccesary but are advised for smooth running of Internet Service Manager.
9. Set the privelages of the files in clients/templates and admin/templates to 655. Set the privelages of uploads to 777
10. The system is now fully functioning and you can create clients, etc.

We advice that you..
- Create a file in the main ISM dir called index.htm, or whatever the default page is on your server. This may be default.htm or something like index.php...if you are unsure what this is contact your host. In this directory you may wish to place links to the clients section and admin section. This will ensure that no one gets access to the raw directory structure.
- You may wish to edit conf.php and the templates. Conf.php is fully commented out, if you have trouble understanding what a particular variable does contact support.
- When editing templates ensure that all %tags% remain in the templates, this is what tells the scripts where to insert what info.

mysql_dump.txt

CREATE TABLE admins (
id int(11) NOT NULL auto_increment,
firstname text NOT NULL,
lastname text NOT NULL,
email text NOT NULL,
title text NOT NULL,
signature text NOT NULL,
phone text NOT NULL,
username text NOT NULL,
password text NOT NULL,
privelages text NOT NULL,
online int(11) DEFAULT '0' NOT NULL,
mail_server text NOT NULL,
mail_username text NOT NULL,
mail_password text NOT NULL,
last_check int(11) DEFAULT '0' NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'attatchments'
#

CREATE TABLE attatchments (
id int(11) NOT NULL auto_increment,
type text NOT NULL,
filename text NOT NULL,
data longblob NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'chats'
#

CREATE TABLE chats (
id int(11) NOT NULL auto_increment,
lastdate int(11) DEFAULT '0' NOT NULL,
admin_id int(11) DEFAULT '0' NOT NULL,
data longblob NOT NULL,
client_name text NOT NULL,
client_last int(11) DEFAULT '0' NOT NULL,
admin_last int(11) DEFAULT '0' NOT NULL,
requested int(11) DEFAULT '0' NOT NULL,
client_ip text NOT NULL,
extrainfo text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'clients'
#

CREATE TABLE clients (
id int(11) NOT NULL auto_increment,
primary_contact int(11) DEFAULT '0' NOT NULL,
name text NOT NULL,
date_added int(11) DEFAULT '0' NOT NULL,
comments text NOT NULL,
billing_method text NOT NULL,
bill_to_contact int(11) DEFAULT '0' NOT NULL,
account_balance text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'contacts'
#

CREATE TABLE contacts (
id int(11) NOT NULL auto_increment,
client_id int(11) DEFAULT '0' NOT NULL,
firstname text NOT NULL,
lastname text NOT NULL,
email text NOT NULL,
phone text NOT NULL,
phone2 text NOT NULL,
address text NOT NULL,
username text NOT NULL,
password text NOT NULL,
comments text NOT NULL,
title text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'email_folders'
#

CREATE TABLE email_folders (
id int(11) NOT NULL auto_increment,
admin_id int(11) DEFAULT '0' NOT NULL,
folder_name text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'emails'
#

CREATE TABLE emails (
id int(11) NOT NULL auto_increment,
to_id int(11) DEFAULT '0' NOT NULL,
to_email text NOT NULL,
from_email text NOT NULL,
from_name text NOT NULL,
to_name text NOT NULL,
folder int(11) DEFAULT '0' NOT NULL,
subject text NOT NULL,
message text NOT NULL,
priority text NOT NULL,
type tinyint(4) DEFAULT '0' NOT NULL,
handled tinyint(4) DEFAULT '0' NOT NULL,
client_id int(11) DEFAULT '0' NOT NULL,
date int(11) DEFAULT '0' NOT NULL,
attatchments text NOT NULL,
message_type text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'files'
#

CREATE TABLE files (
id int(11) NOT NULL auto_increment,
name text NOT NULL,
client_id int(11) DEFAULT '0' NOT NULL,
folder int(11) DEFAULT '0' NOT NULL,
uploaded_by text NOT NULL,
comments text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'folders'
#

CREATE TABLE folders (
id int(11) NOT NULL auto_increment,
client_id int(11) DEFAULT '0' NOT NULL,
name text NOT NULL,
parent int(11) DEFAULT '0' NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'invoices'
#

CREATE TABLE invoices (
id int(11) NOT NULL auto_increment,
to_client int(11) DEFAULT '0' NOT NULL,
project_id int(11) DEFAULT '0' NOT NULL,
stage_id text NOT NULL,
amount text NOT NULL,
sales_tax text NOT NULL,
admin_id int(11) DEFAULT '0' NOT NULL,
date int(11) DEFAULT '0' NOT NULL,
due_date int(11) DEFAULT '0' NOT NULL,
date_paid int(11) DEFAULT '0' NOT NULL,
paid tinyint(4) DEFAULT '0' NOT NULL,
sent_type text NOT NULL,
sent_to int(11) DEFAULT '0' NOT NULL,
data text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'money_received'
#

CREATE TABLE money_received (
id int(11) NOT NULL auto_increment,
amount text NOT NULL,
client_id int(11) DEFAULT '0' NOT NULL,
invoice int(11) DEFAULT '0' NOT NULL,
comments text NOT NULL,
date int(11) DEFAULT '0' NOT NULL,
method text NOT NULL,
method_identifier text NOT NULL,
admin_id int(11) DEFAULT '0' NOT NULL,
receipt text NOT NULL,
authkey text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'project_stages'
#

CREATE TABLE project_stages (
id int(11) NOT NULL auto_increment,
project_id int(11) DEFAULT '0' NOT NULL,
stage_name text NOT NULL,
description text NOT NULL,
details text NOT NULL,
start_date int(11) DEFAULT '0' NOT NULL,
finish_date int(11) DEFAULT '0' NOT NULL,
completed int(11) DEFAULT '0' NOT NULL,
comments text NOT NULL,
cost text NOT NULL,
billed tinyint(4) DEFAULT '0' NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id),
KEY project_id (project_id)
);

# --------------------------------------------------------
#
# Table structure for table 'projects'
#

CREATE TABLE projects (
id int(11) NOT NULL auto_increment,
client_id int(11) DEFAULT '0' NOT NULL,
project_name text NOT NULL,
start_date int(11) DEFAULT '0' NOT NULL,
finish_date int(11) DEFAULT '0' NOT NULL,
status tinyint(4) DEFAULT '0' NOT NULL,
description text NOT NULL,
project_manager int(11) DEFAULT '0' NOT NULL,
admins text NOT NULL,
comments text NOT NULL,
bill_in tinyint(4) DEFAULT '0' NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'quick_msg'
#

CREATE TABLE quick_msg (
id int(11) NOT NULL auto_increment,
admin_id int(11) DEFAULT '0' NOT NULL,
subject text NOT NULL,
message text NOT NULL,
date int(11) DEFAULT '0' NOT NULL,
handled tinyint(4) DEFAULT '0' NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'statements'
#

CREATE TABLE statements (
id int(11) NOT NULL auto_increment,
to_client text NOT NULL,
date int(11) DEFAULT '0' NOT NULL,
sent_as text NOT NULL,
sent_to int(11) DEFAULT '0' NOT NULL,
data text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'support_email_addresses'
#

CREATE TABLE support_email_addresses (
id int(11) NOT NULL auto_increment,
title text NOT NULL,
mail_server text NOT NULL,
mail_username text NOT NULL,
mail_password text NOT NULL,
email_address text NOT NULL,
master tinyint(4) DEFAULT '0' NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'support_tickets'
#

CREATE TABLE support_tickets (
id int(11) NOT NULL auto_increment,
email text NOT NULL,
contact_id int(11) DEFAULT '0' NOT NULL,
name text NOT NULL,
subject text NOT NULL,
department int(11) DEFAULT '0' NOT NULL,
details text NOT NULL,
date int(11) DEFAULT '0' NOT NULL,
was_email tinyint(4) DEFAULT '0' NOT NULL,
allocated int(11) DEFAULT '0' NOT NULL,
completed int(11) DEFAULT '0' NOT NULL,
parent int(11) DEFAULT '0' NOT NULL,
priority int(11) DEFAULT '0' NOT NULL,
reply text NOT NULL,
reply_time int(11) DEFAULT '0' NOT NULL,
reply_admin int(11) DEFAULT '0' NOT NULL,
randkey text NOT NULL,
attatchments text NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

# --------------------------------------------------------
#
# Table structure for table 'todo'
#

CREATE TABLE todo (
id int(11) NOT NULL auto_increment,
admin_id int(11) DEFAULT '0' NOT NULL,
title text NOT NULL,
details text NOT NULL,
date int(11) DEFAULT '0' NOT NULL,
completed int(11) DEFAULT '0' NOT NULL,
PRIMARY KEY (id),
UNIQUE id (id)
);

INSERT INTO admins VALUES ('', '', '', '', '', '', '', 'admin', 'admin', ',billing,editclients,support,editprojects,developer,export,management,nullification,', '', '', '', '', '');

admin/templates/email_invoice.txt

To: %bill_to%

Invoice #: %invoice_number%

Date %date%

Due Date %due_date%

%items%

%total%

%service_tax%

admin/templates/email_receipt.txt

Hi %name%,

Date: %date%

Thankyou for doing business with Us!

Your payment in the amount of %amount% has been received.
The id of this payment is %id% and it has the authorisation key of %auth_key%

Currently you owe us a further %outstanding_balance%

Thankyou.

admin/templates/email_statement.txt

Hi %name%,

Statement ID: %statement_id%
Date: %date%
Period: %period%

Unpaid Invoices...
%invoices%

Total Paid in period: %payments%

Total Amount Still Owed: %outstanding_balance%

Thanks.

admin/templates/html_invoice.txt

To: %bill_to%
<P>
Invoice #: %invoice_number%<BR>

Date %date%<BR>

Due Date %due_date%<BR>

%items%<BR>

Total: %total%<BR>

Service Tax: %service_tax%<BR>

admin/templates/html_receipt.txt

Hi %name%,<P>

%date%

Thankyou for doing business with Us!<P>

Your payment in the amount of %amount% has been received.<BR>
The id of this payment is %id% and it has the authorisation key of %auth_key%<P>

Currently you owe us a further %outstanding_balance%<P>

Thankyou.<P>

admin/templates/html_statement.txt

Hi %name%,
<P>
Statement ID: %statement_id%<BR>
Date: %date%<BR>
Period: %period%<BR>
<P>
Unpaid Invoices...<BR>
%invoices%
<P><BR>

Total Paid in period: %payments%
<P>
Total Amount Still Owed: %outstanding_balance%
<P>
Thanks.

admin/templates/payment_reminder_email.txt

Hi %name%,

Date: %date%

The invoice # %invoice_id% is now OVERDUE.

This invoice was due on %due_date%

%amount_owed% is still owed on this invoice.

Please contact our billing department regarding this or make payment asap.

Thanks

admin/templates/support_response.txt

Hi %name%,

Thankyou for contacting our tech support.

Subject: %sub_subject%

Details: %sub_details%

Date Submitted: %sub_date%

Request ID: %id%

Submitters Email: %sub_email%

Our Response: %response%

Our Response Date: %response_date%

Followup Link: %followup_link%

Sincerly,
%tech_name%

Important Note: If you are going to respond to this ticket by email please ensure the subject line stays intact, this will ensure prompt handling of your support request! Thanks..

Files

conf.php
edit_this.php
Futher_Customisation.txt
Installation - HowTo.txt
mysql_dump.txt
wtn_release.nfo
admin/add_client.php
admin/add_contact.php
admin/add_project.php
admin/admins.php
admin/admin_logo.gif
admin/assign_support_contact.php
admin/auth.php
admin/billing.php
admin/billing_overview.php
admin/billing_reminders.php
admin/billing_settle.php
admin/change_project_status.php
admin/chat.php
admin/chat_monitor.php
admin/checkpop.php
admin/client_list.php
admin/compose.php
admin/create_invoice.php
admin/delete_mail.php
admin/edit_client.php
admin/edit_project.php
admin/email_inbox.php
admin/enter_support_ticket.php
admin/export.php
admin/export_billing.php
admin/export_clients.php
admin/file_management.php
admin/footer.php
admin/header.php
admin/index.php
admin/mime_types.php
admin/nullification.php
admin/pop_contact.php
admin/pop_file_list.php
admin/pop_invoice.php
admin/pop_project_details.php
admin/pop_receipt.php
admin/pop_select_contact.php
admin/pop_statement.php
admin/pop_todo_item.php
admin/pop_upload_files.php
admin/quick_msg.php
admin/read_email.php
admin/receive_money.php
admin/send_emails.php
admin/send_statement.php
admin/statistics.php
admin/support.php
admin/support_handle.php
admin/support_history.php
admin/support_overview.php
admin/todo.php
admin/to_bill.php
admin/view_attatchment.php
admin/templates/email_invoice.txt
admin/templates/email_receipt.txt
admin/templates/email_statement.txt
admin/templates/html_invoice.txt
admin/templates/html_receipt.txt
admin/templates/html_statement.txt
admin/templates/payment_reminder_email.txt
admin/templates/support_response.txt
clients/auth.php
clients/chat.php
clients/chat_status.php
clients/index.php
clients/init_chat.php
clients/support_ticket.php
clients/template.php
clients/templates/billing.htm
clients/templates/billing_items.htm
clients/templates/files.htm
clients/templates/file_list_format.htm
clients/templates/footer.htm
clients/templates/header.htm
clients/templates/index.htm
clients/templates/init_chat.htm
clients/templates/logo.gif
clients/templates/projectinfo.htm
clients/templates/projects.htm
clients/templates/project_list.htm
clients/templates/showinvoice.htm
clients/templates/stage.htm
clients/templates/support_ticket_done.htm
clients/templates/support_ticket_form.htm
images/attach.gif
images/logo.gif
images/logo_small.gif
images/msg_read.gif
images/msg_unread.gif
images/offline.gif
images/offline_client_area.gif
images/online.gif
images/online_client_area.gif
images/icons/folder.gif
images/icons/gif.gif
images/icons/htm.gif
images/icons/html.gif
images/icons/jpeg.gif
images/icons/jpg.gif
images/icons/move_up.gif
images/icons/php.gif
images/icons/txt.gif
images/icons/unknown.gif

Price: $0.00

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